E-Luminate FAQs
How do I add a grower?
This is done within CropEdge. A User must add their growers into their CropEdge account, then their grower list will begin to populate in E-Luminate.
What are the different options for drawing in a field boundary?
Users can manually draw in a field boundary using the pencil tool, import an existing boundary through a shapefile, use the pivot tool or existing CLU boundaries.
I have shapefiles from My John Deere. Can I import those into E-Luminate?
Yes! This can be done by navigating to the Dashboard, selecting an existing grower from the list, and selecting “Field Activities”. If there are existing shapefiles already in the account, users cannot import a new Farm Field Tree unless they want to delete those existing boundaries and import a new Farm Field Tree. Users can import My John Deere and Land.db shapefiles into E-Luminate. These must be zipped files.
Can I change my acres after adding a field boundary if they are not correct?
Yes, simply override the acres by typing in the Acres box located on the left-hand side of page, just under Field Name.
Where do I find the Seed Selector Tool?
The Seed Selector Tool has been replaced in the system by GamePlans. Users have the option to create a Field, Order, or Product GamePlan. These GamePlans can be created by navigating to the Dashboard, selecting a Grower, then clicking on the “Plan List” button. Next, the User can either select a previously created GamePlan or click on the “New GamePlan” button at the top right corner of the page.
What does a GamePlan do?
A GamePlan is a tool to assist Users in making seed recommendations. Once a GamePlan has been created, it may then be saved as a draft, planned, or accepted Workorder that can be sent directly to CropEdge.
Field GamePlan seed results are organized by rank. Users have the option to select “Top ranked seed” or a “Balanced Portfolio”. This algorithm is based upon the geographic location of the field(s), maturity range, soil factors, etc. Utilize this tool in addition to the knowledge and recommendations from local experts to find the best hybrid for a specific area.
Product GamePlans consist of hand-selected products that are available to users in their specific area. These GamePlans provide a quick seed recommendation per crop (corn, soybeans, and Enogen) that can be sent directly to CropEdge.
Order Driven GamePlans are created from proposals and orders already within CropEdge, enabling users to allocate seed on a per field basis.
Saved GamePlans can be revised at any time.
Can I filter my Relative Maturity range?
Yes, within Product and Field GamePlans, Users can filter to a more specific maturity range.
Can I compare hybrids to one another?
No, this option is not currently available.
How do I get to where I can download the PDF of my GamePlan?
GamePlans can be accessed by navigating to the Dashboard, selecting a Grower, then clicking on the “Plan List” button. To download a PDF of a GamePlan, move the draft to either a planned or accepted Workorder. Then, click the download arrow on the far right of the selected plan. The User can then click “Download”, make adjustments to the cover page as needed, and click “Submit” to begin the PDF download.
Why won’t the PDF open when I hit ‘Save And Download PDF’?
Check in the URL box (at the top of the web page) and see if there is a small red box n the far-right side. Click on the red box and hit ‘always allow’ and then ‘save’. Hit ‘Save And Download PDF’ again which should allow the PDF to be successfully downloaded.
Where is the Quote tool located?
On the Plan List page, located to the right of a plan will be an option for ‘Quote’. Upon clicking on it, it will bring the User to a new page where they can identify the seed treatment per each seed being recommended and then will allow them to input how many paper bags, cubits, etc. they wish to order. Clicking “Send” at the top right of the page will then send this quote directly to their CropEdge account. Sign into the User’s CropEdge account to further configure this quote.
What if I have questions about the quote once it is sent out from E-Luminate to CropEdge?
Contact your Customer Account Specialist (CAS) for support relating to CropEdge.
Where can I find the Custom Catalog?
Custom Catalog was removed from the new site update.
What are the and where can I set Attribute Preferences?
Attributes are characteristics that can be selected to determine specific variety/hybrid ratings based of which the user chooses; they can choose one to twenty-four of these for GH corn, soybeans, and Enogen each.
The categories for GH corn and Enogen consist of:
- Abiotic Stress
- Development Rates/Units
- Disease
- Fungicide Timing
- Plant Characteristics
- Planting Population
- Quality
- Rotation
- Silage
- Soil Characteristics
The categories for soybeans consist of:
- Development Rates/Units
- Disease
- Nematodes
- Plant Characteristics
- Quality
- Row Spacing
- Soil Characteristics
- Tolerance
Users can set up these preferences at the top right corner of the screen under the Profile icon.
I’m not seeing any of the data I’ve entered in web on my mobile device, what’s going on?
E-luminate Mobile has been a very useful tool in the field for the past few years. As we transition to a fully integrated App, there will be a short period of time where data entered in mobile will be unavailable in the web platform. Golden Harvest Digital looks forward to bringing out a mobile app integrated with Order data, Grower Payments, Agronomy insights, and Scouting all in one Solution. With the GHX experience on the horizon, we have the runway to rebuild better tools for 2022.
If you have any questions regarding this content, please reach out to us with the contact information provided below.
Syngenta Digital Support
Phone: (270) 435-4369 - Option 1
Email: eluminate@agconnections.com
M-TH: 7:00 AM - 6:00 PM CST
F: 7:00 AM - 5:00 PM CST